Store Policy
Customer Care
Every book ordered through this shop is personally packed and posted by me. Once your order is placed, you will receive a confirmation email. I aim to have your book with you within 1–2 weeks. As I manage this project alongside my family, day job, and workshops, I appreciate your patience!
Privacy
Your safety and privacy are my highest priorities. I only collect the information necessary to get your book to you (your name and delivery address).
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Your details will never be shared with third parties or used for marketing unless you explicitly sign up for my newsletter.
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For survivors requesting a free copy, please be assured that your information is handled with the utmost discretion and care.
Returns or Problems
As this is a small, self-funded project, I cannot generally offer returns or exchanges. However, if your book arrives damaged or hasn't turned up after 14 days, please get in touch via the [Contact Form/Email] and I will do my best to put it right.
Wholesale Inquiries
I love collaborating with independent bookshops, libraries, and survivor support organisations. If you are interested in stocking Veins of Gold or placing a bulk order for your charity or community group, I would be delighted to hear from you.
Please get in touch via the form belowwith "Wholesale Inquiry" in the subject line. I can provide details on:
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Bulk pricing and discounts for non-profits.
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Wholesale rates for retailers.
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Lead times for larger orders.
I look forward to working together to get these poems into the hands of those who need them most.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments